Terms and Conditions

Delivery of any material(s) to Reel Conversions for processing or any other purpose constitutes an agreement by you that if the material(s) is damaged or lost by us, even though by negligence, or other fault, we at Reel Conversions are not responsible. Our handling of any material(s) is without any warranty or liability. Every effort will be made to take care and protect your material(s), including the delivery finished product along with the original material(s). Once delivered, we believe that your request is satisfied. Any change/addition requested to the project that was not specified in the original order will invoke additional charges. Problems with the final product that is the fault of Reel Conversions such as you received a bad disc or the disc was not created according to the your order specifications will be replaced at no extra charge to you as long as the claim is made within 30 days of the time of completion; shown on the Reel Conversions invoice. Reel Conversions is not responsible for damage to the disc caused by the carrier or customer abuse which includes but is not limited to scratching the disc, bending the disc, leaving the disc in direct sun light and putting the disc in water. Disc media used by Reel Conversions is DVD-R format, Reel Conversions guarantees that the disc given to you is compatible with your DVD-R compatible DVD players and is not responsible for any incompatibility issues with non-DVD-R compatible DVD players. You warrant that the photos, music, text or any other material(s) supplied to us for processing is not protected by a third party owner or if protected, you have obtained permissions or have legal rights to use them in our service. By submitting this order form to Reel Conversions you certify that you fully understand and agree to our terms and conditions as described here.

This contract constitutes the entire understanding between the parties, and there are no covenants, promises, representations, or warranties other than as set forth herein. No modification of it's terms will be valid unless they are  recorded in a written instrument signed by both parties. The provisions of this contract are severable, and in the event that any provision is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect. This contract will be interpreted according to the laws of the STATE of  NEW JERSEY, and jurisdiction and venue will be deemed to be proper in MIDDLESEX COUNTY, NEW JERSEY. In the event of a breach of contract, a court may award attorney's fees, court costs and related expenses to the aggrieved party.

Adult Content

We at Reel Conversions do NOT accept any orders that contain adult content (nudity).  All such orders will be promptly cancelled by Reel Conversions and shipped back to the customer at the customer's expense.  Reel Conversions reserves the right to reject any orders that it deems as inappropriate.

Cancellation

 

Note: To avoid cancellation penalties, please do not place an order unless you are 100% sure you are ready to submit an order.

 

Cancellation of orders may be made by contacting us within 24hrs of the initial time of order. You will reimburse any costs and/or expenses incurred by Reel Conversions in relation to that order, such as any credit card merchant fees incurred to Reel Conversions. (Provided the payment was made via credit card.) Any order materials that are in transit via mail courier to Reel Conversions will be shipped back to the customer at the customerís expense. Orders currently being processed; example, the order has reached Reel Conversions and is being worked on, is not eligible for cancellation.  You may also send an email to contactus@reelconversions.com .

Turnaround Time:

Pease allow 3 to 4 weeks calendar time from the day we physically receive your order. Some projects may take a little less time and some take a little longer. For quality's sake we can't be rushed. Once an order is received, and all materials needed to complete the project have been verified, we will send an approximate ship-back date via email, if an email address has been supplied by the customer.

 

Return Shipping Policy & Fees

 

Reel Conversions will ship your product to you along with your original materials via UPS ground.   Your UPS tracking number will be sent to you via email, if an email address has been supplied by the customer.  Return Shipping Fees are based on weight per unit being shipped back to the customer.  This includes the weight of the original materials that must be shipped back. (If paying via money order, please be sure to send it with your materials as to not delay the order.)


Ship materials attention to:

 

Warren Reels
302 Edgar Ave
South Plainfield NJ, 07080

 

Pricing

 

Reel Conversions makes every effort to present current and accurate pricing in its flyers and on its Web site. However, prices are subject to change without notice.